In mainland Portugal, items in stock shipped via Intercourier will be dispatched within 2 to 4 days. The maximum delivery time after shipment confirmation is 48 hours.
DJI
DJI Care Refresh 1-Year Plan (DJI Air 3)
Ref: DJI111222
When it comes to accidents like water damage, collisions, or missing aircraft, you can have your product replaced for a small additional cost.
For DJI Air 3, the DJI Care Refresh replacement fee is 99€.
If you use the replacement available for Flyaway Coverage, the replacement fee will be 359€.
DJI Care Refresh Flyaway Coverage covers situations where aircraft go missing during flight, allowing you to enjoy worry-free flights.
* To make sure that your aircraft can enjoy the flyaway replacement service, please bind your DJI account and the remote controller with the aircraft in advance in the app.
The flyaway replacement service cannot be used if the account or remote controller was unbounded before the flyaway occurred.
1. DJI Care Refresh can be bound to a previously purchased DJI aircraft when it meets one of the following criteria:
· Brand new and un-activated aircraft;
· Aircraft activated within the last 48 hours.
https://support.dji.com/care/active
2. DJI Care Refresh are only eligible in the region where it was purchased. To ensure that you can enjoy the service normally, DJI Care Refresh and the corresponding product must be purchased from the same country or region.
Low-Cost Replacements
Flyaway Coverage
Comprehensive and Fast Service
109,00€ VAT not included
NO APPLICABLE
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Transportation Details
Exchanges and Returns
You have 15 days from the date of receipt to request an exchange or return by emailing info@hpdrones.pro. The item must be returned in its original packaging, showing no signs of use, with tags and labels intact, and accompanied by the sales receipt. Once the product has been inspected, the refund will be processed within 7 days via the original payment method or bank transfer.
Payment Method
We offer the following payment methods: Credit Card (Visa and Mastercard), Bank Transfer, and PayPal. For credit card payments, the charge will be processed after order confirmation; if any service or product cannot be provided, the corresponding amount will be credited to your card after the order is finalized.
Guarantee
All equipment has a 3-year warranty, in accordance with Decree-Law No. 84/2021, with the exception of batteries, whose warranty is 12 months or limited to the maximum number of charge cycles, whichever comes first. In case of manufacturing defect or malfunction, please contact us with the order number and a description of the problem. The shipping costs for technical analysis are borne by the customer; if the non-conformity is confirmed by the brand, we will proceed with the replacement and resh
You have 15 days from the date of receipt to request an exchange or return by emailing info@hpdrones.pro. The item must be returned in its original packaging, showing no signs of use, with tags and labels intact, and accompanied by the sales receipt. Once the product has been inspected, the refund will be processed within 7 days via the original payment method or bank transfer.
In mainland Portugal, items in stock shipped via Intercourier will be dispatched within 2 to 4 days. The maximum delivery time after shipment confirmation is 48 hours.
We offer the following payment methods: Credit Card (Visa and Mastercard), Bank Transfer, and PayPal. For credit card payments, the charge will be processed after order confirmation; if any service or product cannot be provided, the corresponding amount will be credited to your card after the order is finalized.
All equipment has a 3-year warranty, in accordance with Decree-Law No. 84/2021, with the exception of batteries, whose warranty is 12 months or limited to the maximum number of charge cycles, whichever comes first. In case of manufacturing defect or malfunction, please contact us with the order number and a description of the problem. The shipping costs for technical analysis are borne by the customer; if the non-conformity is confirmed by the brand, we will proceed with the replacement and resh
When it comes to accidents like water damage, collisions, or missing aircraft, you can have your product replaced for a small additional cost.
For DJI Air 3, the DJI Care Refresh replacement fee is 99€.
If you use the replacement available for Flyaway Coverage, the replacement fee will be 359€.
DJI Care Refresh Flyaway Coverage covers situations where aircraft go missing during flight, allowing you to enjoy worry-free flights.
* To make sure that your aircraft can enjoy the flyaway replacement service, please bind your DJI account and the remote controller with the aircraft in advance in the app.
The flyaway replacement service cannot be used if the account or remote controller was unbounded before the flyaway occurred.
1. DJI Care Refresh can be bound to a previously purchased DJI aircraft when it meets one of the following criteria:
· Brand new and un-activated aircraft;
· Aircraft activated within the last 48 hours.
https://support.dji.com/care/active
2. DJI Care Refresh are only eligible in the region where it was purchased. To ensure that you can enjoy the service normally, DJI Care Refresh and the corresponding product must be purchased from the same country or region.
Low-Cost Replacements
Flyaway Coverage
Comprehensive and Fast Service



